English at Office

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I. Machine Problems - Những vấn đề về máy móc

There are many things to say while in the office. Something can go wrong with the printer, or you could be wondering why a package didn’t arrive. The next several short lessons will be about Basic Office scenarios.

- "Do you know what’s wrong with the printer?"
- "Who do we call to report a problem with the printer?"
- "When is the printer going to be fixed?"
- "The printer next to the break room is broken. Where is the other printer?"
- "The copy machine is jammed again."
- "The copy machine is broken."
- "We need to get the copy machine fixed."
- "A technician is coming this afternoon to fix the copy machine."
- "Where is the paper for the copy machine?"
- "We need to order more paper. We’re running low."

II.  Mail Room - Phòng thư

For larger size companies, a mail room is provided where each employee has their own box. Here are some sentences you might need to know.

- "Where is the mail room?"
- "I don’t have a mail box. Who should I contact to get one?"
- "Your mail box was pretty full. You should go pick them up."
- "I haven’t checked my mail in 2 weeks."
- "I never receive anything so I don’t need to check my mail often."

- "What time does the delivery person usually come?"
- "What time does the mail usually come?"

Large companies also have multiple buildings. So sending mail to another worker is a common practice. For example, if I need to send some financial documents to the auditor in a building down the street, I will use the Inter Office mail service. Some people might say I.O. to make it short.

- "I can send it to you through Inter Office mail."
- "I’ll send it through Inter Office mail immediately."
- "I’ll IO it to you."
- "I need those documents. Can you IO it to me?"
- "Would you like to pick them up or should I send it through Inter Office mail?"

The term inter basically means between when there is more than one. For example, in the word international, nation is a country, and if you have inter in front of it, we have international, which means involving two or more nations.

III.  Requesting Equipment - Yêu cầu thiết bị

- "I’m out of staples. Do we have any more in the supply room?"

- "The supply room is running low on pens. I think we should get more."

- "My monitor is very old. It’s a little blurry and it gives me a headache when I look at it for a long duration. Could I get a new monitor?"

- "My computer is too slow. It slows down my work. I would like a faster computer. It will increase my efficiency on many of my tasks."

- "I would like an ergonomic keyboard. I can type much faster with those."

- "Can I get a new chair? This one is so uncomfortable."

- "Can you get me a headset for the telephone? I’m on the phone most of the day and I would like to free up my hands."

IV. Company Policies - Các chính sách của công ty

Mỗi công ty đều có những quy định riêng về vật nuôi, trang phục, thời gian nghỉ giải lao, các kì nghỉ và rất nhiều các chính sách khác nữa. Vậy nếu các bạn muốn hỏi về những vấn đề này thì phải nói bằng tiếng Anh như thế nào? Hãy tham khảo những mẫu câu dưới đây nhé.

+ Hỏi về thời gian nghỉ giải lao

- "How long are we allowed for lunch?"
- "How long is our lunch break?"
- "If I only take a 30 minute lunch, can I leave 30 minutes earlier?"

+ Hỏi về giờ làm việc

- "What time should I report to work?"
- "Is there a strict policy on working hours?"
- "Are we allowed to start work an hour later if we work an hour more?"

+ Hỏi về vấn đề trang phục

- "What is the dress code here?"
- "Are we allowed to wear casual clothes on Friday?"
- "Does this company have the casual Friday thing?"

+ Hỏi về các kì nghỉ

- "If I have ten vacation days, am I allowed to use them all at once?"
- "What holidays do we have off?"
- "Do our vacation days expire?"

+ Hỏi về cách thức làm việc

- "Does this company allow telecommuting?"
- "Are we allowed to work from home?"

V.  How to say "I’m Busy" - Làm thế nào để nói "Tôi bận"

Trong trường hợp bạn cảm thấy mệt mỏi hay có việc cá nhân cần giải quyết, bạn sẽ nói với các đồng nghiệp của mình như thế nào? Những mẫu câu sau đây sẽ giúp ích cho các bạn. Nhưng hãy nhớ là những câu này CHỈ SỬ DỤNG VỚI CÁC ĐỒNG NGHIỆP chứ KHÔNG PHẢI dành cho TẤT CẢ MỌI NGƯỜI nhé.

- "I’m busy with work."
- "Can I do this later?"
- "Does this have to be done now?"
- "When do you need this by?"
- "When is the deadline?"

- "I’m not going to have time for any other assignment until Thursday."

- "I’ll try to free up my schedule."
- "I’m pretty sure I can meet the deadline."
- "If I don’t get any help on this, I won’t be able to complete it on time."
- "I’ll do whatever I can do make sure this is done on time."

- "You can count on me."
- "Have I ever let you down?"

VI. General Office

Nếu bạn ko tìm thấy file tài liệu của mình ở đây, hãy hỏi những câu như sau:

"Do you know where the ABC file is at?"
"Do you have the ABC file?"
"Is anybody using the ABC file right now?"

"Did you check the file cabinet? It should be there."
"Check the bin. Sometimes people throw it in there after they are done."

"Oh… it’s in my desk. I forgot to put it back."
"It’s in my office. I’ll get it for you."

Nếu bạn thấy trên bàn của đồng nghiệp có 1 file tài liệu hay 1 cuốn sách bạn đang cần sử dụng, bạn muốn hỏi mượn chúng thì có thể sử dụng các câu dưới đây:

"Are using this book right now?"
"Can I borrow this book?"

"Are you finished with this file?"
"Are you done with this report?"
"Can I use this file?"

Nếu bạn cần cái gì đó, thường là bạn sẽ hỏi mượn những người xung quanh. Dưới đây là 1 vài ví dụ về những cái mà có lẽ bạn cần trong văn phòng của mình. Hãy tham khảo nhé.

"Do you have an extra mouse? Mine broke."
"Do you have another network cable? The one I have is too short."
"Do you have a blank floppy disk I can have?"
"I ran out of labels. Do you have any I can have?"

"Can I borrow your stapler?"
"Do you have a hole puncher?"
"Do you have a staple remover by any chance?"